How long does it take for a new card request to be approved?

We aim to approve each card request within 5 minutes.

When you apply for a card there are a couple of checks that we have to do behind the scenes.

Between 6am and 10pm 365 days a year, we aim to approve and issue your retail card within 5 minutes of you making your request.

Outside of these hours requests will normally be processed by 7am the following morning.